Engineering Department - FAQ's
203-287-7040

Q: Can someone tell me where my property line is?
A: Our survey crew is responsible for surveys on Town properties to establish street lines and/or other town related surveys of parks, streets, schools, etc. Private property surveys are conducted by land surveyors. You can refer to the Yellow Pages under "Land Surveyors" to find one.

Q: Who is responsible to repair the sidewalk/curb in front of my house?
A: The property owner is responsible to repair all defective walks and curbs along the frontage of the property. The only exception is tree root damage caused by a Town tree. A Town tree is one on Town property -- normally a tree within 10 feet of the curb.

Q: Is my house connected to the sanitary sewer system?
A: Each situation is different, but the majority of houses south of West Woods Road are connected to a sanitary sewer. Some houses north of West Woods Road are connected also. Individual connection information is available from the Greater New Haven Water Pollution Control Authority (GNHWPCA) at 203 466-5281. Septic system information is available at the Quinnipiac Valley Health District office in North Haven (248-4528).

Q: Who is responsible to maintain the sanitary lateral?
A: The homeowner is responsible to maintain the sanitary lateral from the house to the main sewer.

Q: Where do I get information regarding water, gas, and telephone services?
A: Water services are provided by the Regional Water Authority (624-6671). Gas services are provided by Southern CT Gas Co. (787-6121). Telephone services are provided by Southern New England Telephone Co. (771-6511).