Citizen Service Requests

The Help Desk is a service of the Mayor's Office focused on citizen services and efficient issue resolution.  The Help Desk staff is well versed in general town goverment related information with an eye toward cutting through the "red tape" and getting residents the answers they need.  We are here to make sure that you are directed to just the right person to answer your question and demystify the entire municipal government process.  It's easy to reach us:

By phone:    (203) 287-7676

By email:     help@hamden.com

OR to submit a service request, click below

Submit a new Service Request

  • 1. Personal Info
  • 2. Where and What
  • 3. Details
  • 4. Confirm

Tell Us About Yourself





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Choose how you wish to be notified about changes or updates to your service requests.

Please provide us with the following information regarding your request:

Where is the issue?

Enter the city & street. You may also use a map to mark the exact location.



Drag the pin to the map to mark the location of the issue. You may also choose a street address without using the map.

Pushpin

What type of issue? *

Enter any comments you may have regarding this issue:

Files

For certain issues, it's helpful to provide photos or documents to help us understand the issue. If you have any such files, please add them here.

Thank you

Your service request has been submitted. Below are the details. Please keep this information for your records. We will notify you when there are updates to the status of your request, based on your selected notification preferences.

Your Comments

What

Where

What would you like to do now?

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    Hamden Government Center • 2750 Dixwell Avenue • Hamden, CT 06518 • 203.287.7000